Baykee.pk and Baykee.com.pk (“we”, “our”, “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites and interact with our services.
By accessing or using our websites, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following categories:
1.1 Personal Information You Provide
We may collect personal information you voluntarily submit, such as:
- Full Name
- Email Address
- Phone Number
- Postal Address
- Billing & Shipping Address
- Payment Information (payment tokenized via third-party processor)
- Account Credentials (username, password)
- Customer Support Messages
1.2 Automatically Collected Information
We automatically collect certain information when you visit our site via cookies or similar technologies:
- IP Address
- Browser Type & Version
- Device Information
- Pages Visited
- Session Duration
- Referring Website
1.3 Third-Party Data
We may receive information about you from third-party services, such as:
- Payment processors
- Analytics providers
- Social login providers (if used)
2. How We Use Your Information
Baykee uses the information we collect for purposes including:
- Providing and improving our products and services
- Processing orders and payments
- Communicating with you (emails, SMS, notifications)
- Personalizing your user experience
- Customer support and issue resolution
- Marketing and promotional offers (only with consent)
- Compliance with legal obligations
3. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and other tracking technologies to:
- Recognize your preferences
- Maintain your session (if logged in)
- Analyze site usage
- Display personalized ads (if opted in)
You can manage or disable cookies via your browser settings. Disabling certain cookies may affect your experience on our site.
4. Third-Party Services & Links
Our websites may contain links to third-party sites, tools, or services (e.g., social media, payment gateways). We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of all linked or integrated services.
5. Data Sharing & Disclosure
Baykee may share your information:
5.1 With Service Providers
We share information with vendors who help us operate the website and provide services (e.g., hosting, analytics, payment processing).
5.2 Legal Requirements
We may disclose your data if required by:
- Law enforcement
- Regulatory requests
- Court orders
- To protect our rights, safety, or property
5.3 Business Transfers
If Baykee is involved in a merger, acquisition, reorganization, or asset sale, data may be transferred to new owners.
6. Data Security
We implement technical, administrative, and organizational measures to protect your personal information from unauthorized access, breach, or loss.
Important: No method of transmission over the Internet is 100% secure. While we strive to use best practices, we cannot guarantee absolute security.
7. International Data Transfers
Your data may be processed or stored in countries other than your own. By using our services, you consent to transfer and storage of your information in jurisdictions where we operate.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct or update inaccuracies
- Request deletion
- Restrict or object to processing
- Withdraw consent (where applicable)
To exercise your rights, contact:
📧 Email: support@baykee.pk / support@baykee.com.pk
9. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect or maintain data from children under 13.
If you believe we have collected such information, contact us immediately for removal.
10. Marketing Communications
With your permission, we may send you promotional emails or SMS about:
- New products
- Offers and discounts
- Events and updates
You can opt out at any time by:
- Clicking “unsubscribe” in emails
- Replying “STOP” to SMS
- Updating preferences in your account settings
11. Changes to This Privacy Policy
We may revise this policy from time to time. The “Last Updated” date above will reflect changes.
Your continued use of our services after any updates means you accept the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Baykee.pk & Baykee.com.pk
📧 support@baykee.pk / support@baykee.com.pk
